Mark your calendars.
We’re back in 2025.
Next year X4 will take place March 18 - 20. Early registrants will receive
a special offer—so RSVP now and we’ll notify you when registration opens.
2024 Keynote speakers
Michelle
Obama_
Former First Lady
Chris
Nassetta_
President & CEO /
Hilton Worldwide
Dwyane
Wade_
NBA Hall of Famer /
Investor & Philanthropist
Lindsey
Vonn_
Olympic Gold Medalist /
Entrepreneur & Philanthropist
Ed
Bastian_
CEO /
Delta
Mira
Murati_
CTO /
OpenAI
Gurdeep
Pall_
President, AI Strategy /
Qualtrics
Steve
Squeri_
CEO /
American Express
Zig
Serafin_
President & CEO /
Qualtrics
Brad
Anderson_
President /
Qualtrics
Morgan
Housel_
New York Times
Best-selling Author
Robert
Ader_
CMO /
Porsche
10 Keynotes
10K Attendees
100 Sessions
3 Days
You're in good company
You're in good company
Tracks
Customer Experience
Hear how some of the world’s biggest brands are optimizing their customer experience to break down channel silos; and deliver digital, in-person, and care journeys that drive down operating costs and improve customer loyalty.
Employee Experience
Join the world’s top HR leaders to uncover how they’re using powerful new tools and methodologies to drive engagement, reduce attrition, and deliver better experiences to their employees.
Strategy & Research
Join research leaders at the world’s most successful brands and dive deep into the tools, the technology, and techniques that are helping them get closer than ever to their customers.
Education
From K-12 to higher education, you’ll hear about how leading education establishments are shifting to an experience-first operating model that benefits staff, students, parents, and everyone in between.
Healthcare
Join the biggest healthcare organizations in the country as they pull back the curtain on their patient and employee experience successes.
Government
See how leading public sector organizations are using XM to improve access to public services, deliver better value to the public, and retain the best talent.
Financial Services
Get practical advice and inspiration from the world’s most successful financial service organizations, based on their own customer and employee experience successes.
-
Customer Experience
Hear how some of the world’s biggest brands are optimizing their customer experience to break down channel silos; and deliver digital, in-person, and care journeys that drive down operating costs and improve customer loyalty.
Learn More
-
Employee Experience
Join the world’s top HR leaders to uncover how they’re using powerful new tools and methodologies to drive engagement, reduce attrition, and deliver better experiences to their employees.
Learn More
-
Strategy & Research
Join research leaders at the world’s most successful brands and dive deep into the tools, the technology, and techniques that are helping them get closer than ever to their customers.
Learn More
-
Education
From K-12 to higher education, you’ll hear about how leading education establishments are shifting to an experience-first operating model that benefits staff, students, parents, and everyone in between.
Learn More
-
Healthcare
Join the biggest healthcare organizations in the country as they pull back the curtain on their patient and employee experience successes.
Learn More
-
Government
See how leading public sector organizations are using XM to improve access to public services, deliver better value to the public, and retain the best talent.
Learn More
-
Financial Services
Get practical advice and inspiration from the world’s most successful financial service organizations, based on their own customer and employee experience successes.
Learn More
2024 Agenda
Tuesday // 30
SALT PALACE
1:00PM-8:00PM
Registration open
Wednesday // 01
Mainstage
7:00AM
Registration and show floor open
7:30AM-8:45AM
Coffee, show floor exploration, and keynote seating
9:00AM-12:00PM
Keynotes
12:00PM-2:00PM
Lunch
2:00PM-5:00PM
Sessions
5:00PM-6:00PM
Show floor open
Thursday // 02
Mainstage
7:00AM
Registration and show floor open
7:30AM-8:45AM
Coffee, show floor exploration, and keynote seating
9:00AM-12:00PM
Keynotes
12:00PM-2:00PM
Lunch
2:00PM-5:00PM
Sessions
6:30PM-9:30PM
Evening party & concert
Practical knowledge.
Inspirational experiences.
Real-world innovation.
Every experience at X4 plays a role in helping you become a leader in
the XM movement. You’ll leave energized, informed, and prepared to
drive immediate change at your organization.
Experience more
at X4
Practitioner-led breakout sessions
Learn from the best of the best with 80+ customer-led case studies from the world’s most loved brands. Throughout the afternoon, you can hop from one session to another, soaking up inspiration, tips, and practical advice from the companies delivering breakthrough business results with Experience Management.
Connect with
10,000+
XM leaders
Share stories, ideas, and get support from the world’s largest XM community. This is your network to lean on, learn from, and be inspired by as you make your moves to re-tool your organization for experiences that drive growth in 2024
and beyond.
Product expert
help desk
Develop and grow your XM programs with one-to-one sessions and tailored recommendations from our experts. Bring your questions and log-ins, and our team will open up your program, analyze your XM initiatives, and uncover areas of opportunity.
XM Basecamp Live
This add-on provides extra hands-on training to help you master the skills needed to design, launch, and mature your XM program. Choose from 30 different courses led by our
XM Experts.
LEARN MORE
2024 Sponsors
Diamond
Testimonials
Stay updated on 2025 registration & more
Be in the know—whether you love to work hard or play hard,
we have something special in store for our loyal X4 attendees who register early.
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