-
-
XM for
Customer Experience
-
Digital Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service
-
Care Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve
-
Locations Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground
-
-
XM for
Employee Experience
-
Engage Know how your people feel and empower managers to improve employee engagement, productivity, and retention
-
Lifecycle Take action in the moments that matter most along the employee journey and drive bottom line growth
-
Analytics Whatever they’re are saying, wherever they’re saying it, know exactly what’s going on with your people
-
-
XM for
Strategy & Research
-
Research Get faster, richer insights with qual and quant tools that make powerful market research available to everyone
-
User Experience Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts
-
Brand Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market
-
-
XM Platform
Explore the platform powering Experience Management
-
-
Teams
-
For Digital -
For Customer Care -
For Human Resources -
For Researchers -
All Teams
-
-
Industries
-
Healthcare -
Education -
Financial Services -
Government -
All Industries
-
-
Popular Use Cases
-
Customer Experience -
Employee Experience -
Employee Exit Interviews -
Net Promoter Score -
Voice of Customer
-
-
-
Customer
-
Customer Success Hub -
Product Documentation -
Training & Certification -
Community -
XM Institute
-
-
Learn
-
Popular Resources -
Customer Stories -
Blog -
Artificial Intelligence -
XM Knowledge Base
-
-
Company
-
About Us -
Careers -
Partnerships -
Marketplace -
X4 Summit The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results, live in Sydney.
-
- PRICING
- LOGIN
- SUPPORT
Experience
Value at
Risk Calculator
Organizations face a significant amount of value at
risk due to broken experiences.
This risk might show up in the form of customer
churn, lost productivity, ineffective
marketing spend, and more.
Leverage this calculator to generate an initial
estimate
of the experience value at risk
for your
organization. Reach out to work with our team
to refine these estimates.