Ipsos + Qualtrics Partnership

- XM for Customer Experience
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    Root out friction in every digital experience, super-charge conversion rates, and optimize digital self-service
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    Uncover insights from any interaction, deliver AI-powered agent coaching, and reduce cost to serve
  - Locations
    Increase revenue and loyalty with real-time insights and recommendations delivered to teams on the ground
- XM for Employee Experience
  - Engage
    Know how your people feel and empower managers to improve employee engagement, productivity, and retention
  - Lifecycle
    Take action in the moments that matter most along the employee journey and drive bottom line growth
  - Analytics
    Whatever they’re are saying, wherever they’re saying it, know exactly what’s going on with your people
- XM for Strategy & Research
  - Research
    Get faster, richer insights with qual and quant tools that make powerful market research available to everyone
  - User Experience
    Run concept tests, pricing studies, prototyping + more with fast, powerful studies designed by UX research experts
  - Brand
    Track your brand performance 24/7 and act quickly to respond to opportunities and challenges in your market
- XM Platform
  Explore the platform powering Experience Management
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    The annual gathering of the experience leaders at the world’s iconic brands building breakthrough business results, live in Salt Lake City.
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Ipsos + Qualtrics

In partnership with Qualtrics, Ipsos helps organizations at all stages of CX measurement and management.

Ipsos is a world leading market research company providing specialized services in 89 markets.

We deliver value from Customer Experience programs, helping organizations retain and recover customers, grow share of spend, increase advocacy and drive up operational efficiency to deliver return on Customer Experience investment (ROXCI).

Engaging around a common CX vision – from C-suite to frontline
Listening to the ‘Voice of the Customer’ – across all touchpoints and channels; creating a single source of customer truth
Activating what needs to be done to ensure CX delivers on the Brand Promise
Embedding the structure and culture to drive continuous CX improvement and customer centricity

https://www.ipsos.com/

Industries

Automotive

Media & Cable

Retail & Consumer Goods

Utilities & Energy

Healthcare & Life Sciences

Financial Services

Regions served

United States & Canada

Europe

Asia Pacific & Japan

Latin America & the Caribbean